Privacy Policy

NAT Construction LLC

Last Updated: January 15, 2024

NAT Construction LLC operates the website natconstruct.mom and provides construction services throughout Utah. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Table of Contents

  1. Information We Collect
  2. How We Collect Information
  3. Use of Your Information
  4. Disclosure of Your Information
  5. Data Retention
  6. Data Security
  7. Cookies and Tracking Technologies
  8. Third-Party Services
  9. Your Rights and Choices
  10. Childrens Privacy
  11. International Data Transfers
  12. California Privacy Rights
  13. Changes to This Policy
  14. Contact Information

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you express interest in obtaining information about our services, when you contact us through our website, by phone, or by email, or when you otherwise interact with our company. The personal information we collect may include:

Non-Personal Information

We may also collect non-personal information about you whenever you interact with our website. Non-personal information may include the browser type you are using, the type of device you are using, your operating system, your IP address, your Internet service provider, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Automatically Collected Information

When you access our website, our servers may automatically log standard data provided by your web browser. This data is considered non-identifying information, as it does not personally identify you on its own. It may include your devices Internet Protocol address, browser type and version, the pages of our site that you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

2. How We Collect Information

We collect information through several methods. The primary method is direct collection when you voluntarily provide information to us. This occurs when you fill out our online contact form, when you call our office and speak with a team member, when you send us an email at emma.kowalski@natconstruct.mom, when you request a free estimate for a construction project, when you sign up for any newsletters or updates, or when you visit our physical office at 202 W 4800 S, Washington Terrace, UT 84405.

We may also collect information passively through cookies and similar tracking technologies when you browse our website. These technologies help us understand how visitors use our site so we can improve the user experience. We do not use any tracking mechanisms that would allow third parties to track your activity across different websites over time without your consent.

In addition, we may receive information about you from other sources including public databases, marketing partners, social media platforms, and referral sources. We combine this information with information you provide to us directly to better serve your construction needs.

3. Use of Your Information

We use the information we collect from you for a variety of business purposes. These purposes include but are not limited to the following activities and processes.

We use your information to provide, operate, and maintain our construction services including scheduling consultations, preparing estimates, managing ongoing projects, and communicating with you about the status of your project. We use your contact details to respond to your inquiries and to provide customer support before, during, and after project completion.

We may use your information to send you administrative communications related to your account, your project, or our business relationship. These communications may include billing statements, project updates, change order notifications, warranty information, and service reminders.

With your consent, we may use your information for marketing purposes including sending newsletters, promotional materials about our services, seasonal maintenance reminders, and information about special offers. You may opt out of marketing communications at any time by contacting us directly.

We use the non-personal and aggregated information we collect to analyze website traffic patterns, improve website functionality, understand how visitors interact with our content, and enhance the overall user experience of our digital presence.

We may use your information to comply with legal obligations, enforce our terms of service, protect our rights and the rights of others, prevent fraud, and resolve disputes. We may also use information as necessary to respond to lawful requests from public authorities.

4. Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties for their direct marketing purposes without your explicit consent. We may share your information in the following limited circumstances.

We may disclose information to our trusted service providers and subcontractors who assist us in operating our business and providing services to you. These parties include material suppliers, equipment vendors, specialized subcontractors, payment processors, and information technology service providers. All such parties are contractually obligated to protect your information and to use it solely for the purpose of providing services to NAT Construction LLC.

We may disclose information where required to do so by applicable law, regulation, legal process, or governmental request. This includes responding to subpoenas, court orders, or other legal obligations. We will make reasonable efforts to notify you of such disclosure unless prohibited by law.

We may disclose information to protect the rights, property, or personal safety of NAT Construction LLC, our employees, our clients, or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.

In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred to the acquiring entity as part of the transaction. You will be notified via email or a prominent notice on our website of any change in ownership or use of your personal information.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include the duration of our business relationship with you, the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

For clients who have engaged our construction services, we retain project-related information including contracts, plans, permits, and correspondence for a minimum of seven years following project completion, in accordance with Utah state construction regulations and general business recordkeeping best practices.

For individuals who have only made inquiries but have not engaged our services, we typically retain contact information and correspondence for a period of three years from the date of last contact, after which it is securely deleted or anonymized.

You may request that we delete your personal information at any time by contacting us using the information provided in the Contact Information section below. We will comply with such requests to the extent required by applicable law and subject to any legal obligations that require us to retain certain information.

6. Data Security

We implement and maintain appropriate technical, administrative, and physical security measures designed to protect the confidentiality, integrity, and availability of your personal information. These measures include industry-standard security protocols, secure data storage practices, access controls, and regular security assessments.

Our security practices include the use of encrypted connections for data transmission where practical, restricted access to personal information based on job responsibilities, regular training for our staff on data protection best practices, physical security measures at our office location at 202 W 4800 S, Washington Terrace, UT 84405, and periodic review of our data collection, storage, and processing practices.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is one hundred percent secure. Therefore, we cannot guarantee absolute security of your data. You are also responsible for maintaining the confidentiality of any passwords or account credentials associated with your interactions with us.

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. Our breach response plan includes prompt investigation, containment, remediation, and transparent communication with affected individuals.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

We may use essential cookies that are necessary for the basic functioning of our website, such as maintaining session state and ensuring secure connections. These cookies do not require your consent as they are strictly necessary for the website to operate.

We may use analytics cookies to collect information about how visitors use our website, including which pages are visited most frequently and whether visitors encounter any errors. This information helps us improve our website and provide a better experience for all users. The analytics data we collect is aggregated and does not personally identify individual visitors.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.

8. Third-Party Services

Our website may include links to third-party websites, plugins, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site. NAT Construction LLC assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services. The inclusion of any link does not imply endorsement by NAT Construction LLC.

We may engage third-party service providers to perform functions on our behalf such as website hosting, email delivery, payment processing, and marketing assistance. These service providers have access to personal information needed to perform their functions but are contractually prohibited from using it for other purposes.

9. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable data protection laws. These rights may include the following.

Right to Access: You may request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format, subject to verification of your identity and any applicable legal exceptions.

Right to Rectification: You may request that we correct any inaccurate or incomplete personal information we hold about you. We will promptly update our records upon verification of the correct information.

Right to Erasure: You may request that we delete your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or when you withdraw your consent.

Right to Restrict Processing: You may request that we limit the processing of your personal information in certain situations, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability: You may request that we transfer your personal information to another organization or directly to you, where technically feasible.

Right to Object: You may object to our processing of your personal information for direct marketing purposes at any time. We will cease such processing upon receipt of your objection.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law, typically within thirty days. We may need to verify your identity before processing your request.

10. Children's Privacy

Our website and our construction services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children under the age of eighteen. If we become aware that a child under eighteen has provided us with personal information, we will take steps to delete such information from our records as quickly as possible.

If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately using the information provided in the Contact Information section. We will work with you to address the situation and remove any information that may have been inadvertently collected.

We encourage parents and guardians to monitor their childrens online activities and to educate them about the importance of protecting their personal information. Children should always ask a parent or guardian for permission before providing any personal information online.

11. International Data Transfers

NAT Construction LLC is based in the United States, and our website and services are intended for users located in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

The data protection laws in the United States may differ from those in your country of residence. By using our website or providing us with your personal information, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed. We do not transfer personal data to any country or organization unless adequate data protection safeguards are in place.

12. California Privacy Rights

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and other applicable California laws regarding the collection, use, and sharing of your personal information. These rights may include the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information.

NAT Construction LLC does not sell personal information as the term sell is defined under the California Consumer Privacy Act. We do not discriminate against you for exercising any of your privacy rights under applicable law. If you are a California resident and would like to exercise your rights, please contact us using the details below.

We will not deny you services, charge you different prices, or provide a different level or quality of services because you exercised your rights under the California Consumer Privacy Act. All clients and potential clients are treated equally regardless of whether they choose to exercise their privacy rights.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time. When we make changes, we will revise the last updated date at the top of this page and post the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through a prominent notice on our website prior to the change becoming effective or by sending you a direct communication. Your continued use of our website or services after any modification to this Privacy Policy will constitute your acknowledgment and acceptance of the modified policy.

We recommend that you save or print a copy of this Privacy Policy for your records. If you have any questions about changes to this policy, you may contact us at any time using the contact information provided below.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

NAT Construction LLC
202 W 4800 S
Washington Terrace, UT 84405
United States

Phone: +1 920 340 9147
Email: emma.kowalski@natconstruct.mom
Website: natconstruct.mom

We take all privacy-related inquiries seriously. Our team will acknowledge receipt of your inquiry within five business days and will provide a substantive response within thirty days. For urgent privacy matters, please call our office directly during business hours.